Returns & Exchanges
At Centric, we are committed to your peak performance, which is why we offer a 30-day window to return or exchange any gear that doesn't meet your expectations. All items must be in their original, unwashed condition with tags attached to ensure a seamless processing experience.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship the Gear
Drop off your package at any authorized carrier location; we recommend keeping your tracking number handy until the return is finalized.
Receive Your Refund
After our warehouse team inspects the returned equipment, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing